To maintain a leading edge in the global economy, AB STAR GROUP provides offshore and near shore sourcing services that bring a unique combination of experience and objectivity to your solution. Outsourcing or Shared Services, traditional contract or joint venture are specific questions that are uniquely answered by AB STAR GROUP every day.

AB STAR GROUP assists global clients in the development of both Outsourcing (IT and BPO) and Shared Services relationships.  Our services support the complete sourcing lifecycle from re-negotiation of existing outsource relationships, strategy development, business case documentation, as well as vendor selection and contract negotiations.

AB STAR GROUP is built upon its relationships. It follows that our partnerships are at the core of our ability to offer unique, cost-effective, outsourced IT solutions. You want to insure that you benefit from that extra technological edge to successfully rise to the new challenges of the digital economy; outsourcing can become an option. You want to concentrate your resources. You must maximize the return on your investment. AB STAR GROUP will bring you the quality of service you expect. We deliver the results you demand because we set for ourselves the highest standards for quality and satisfaction.

In the technology arena, many non-technical companies are becoming accidental software firms, often to the detriment of their core business and bottom line. Moving your software development offshore allows you to focus on your core business while AB STAR GROUP worries about your technology.

AB STAR GROUP has pioneered large scale IT outsourcing and deliver high availability, high reliability and service level commitments at different levels. We also offer a full range of IT outsourcing solutions tailored to global operations environments:

	Managed application hosting and service utilities
	Decision support, order management/compliance, routing and concentration services
	Support for desktop and integrated applications, including customer care and business continuity
	Managed network and wire services
	Storage area networks on-demand
	Utility-based computing, including server virtualization, automated provisioning software, blade servers, multi-domain servers and enterprise storage
	Automated data center support and recovery
	Archival services
	Internet and intranet site solutions
	Workflow/document management
	Decision support

At AB STAR GROUP we are very concerned about providing professional support to our customers throughout the development process with significant cost-effective methods at the same time.
In an era where technologies are exploding and the knowledge required to complete projects is incredibly diverse,
dedicated offshore teams provide immediate capability in products and technologies your own resources may lack. This allows you to embrace new technologies immediately while your team either comes up to speed or remains focused on existing mission-critical systems.

The software development culture abroad is one of extraordinary diligence, professionalism and urgency. Our developers not only do a great job of producing code, but they do an incredible job of planning their work, meeting their milestones, and documenting every step in great detail. This gives you the peace of mind of knowing where your project stands and why. And it greatly eases knowledge transfer between our teams and yours.

Outsourcing discussions often begin with a focus on high impact strategic goals or a total process improvement that goes beyond cost reduction. Often due to a lack of management experience or time to focus, the sourcing process will slowly go off track and become a commodity procurement that fails to hit the original outsourcing goals. IT Ascent can help both client and providers hit the target and avoid many common problems.

Common Problems:

	Undisciplined and poorly thought out sourcing process
	Insufficient and qualified vendors to base selection
	Being tied into a sub-optimal contract lacking workable service level agreements
	Not knowing the true base business case
	Service transition - service delivery failure
	Supplier's sophistication and solution development capability
	Poor post-contract audit approach
	Unintentionally creating unsustainable "alliances"
	Poor definition of the total business improvement goals
	Insufficient bandwidth/experience/skills